There are many reasons we feel that McMahan Industrial Services is the right fit for many of our customer’s projects and repairs. We want you to know you are making the right choice for your company and your project requirements. This post was created to give you, the customer, more information about the ways we can help you and provide you with the best fit for your welding needs.
Customer Service
We strive to provide excellent customer service. Our team works with you from the first meeting until the repair or installation is completed. McMahan Industrial Services is ready to meet your needs and work through the process with you. We are ready to answer your questions and find solutions that will work for you.
Reliability
Several of our core values are tied to the reliability of our team. Our company culture is centered around doing what it takes to achieve quality results. We work to ensure your project meets the needed standards, whether that be DOT or food-grade regulations. Taking the time to provide excellence is an integral part of our business philosophy.
- Accountability: Take ownership of your actions. Take pride in a job well done. Take responsibility for mistakes. Do not make excuses.
- Discipline: Be punctual. Stay focused on safety and quality. Never leave until the job is complete.
- Integrity: Fulfill commitments. Be truthful. Do the right thing even when it is hard.
Convenience
McMahan Industrial Services is set up to deliver quality while providing efficiency to our customers. Our team has the capability to work with you step by step through the whole process. We are a one-stop-shop for your welding needs. Our project manager works with you to measure and design the project and then our team does custom fabrication and comes on-site to install. While some shops only offer installation or fabrication we are set up to deliver both.
Our mobile welding fleet allows us to come on-site for installation or repair work. We save you time and money by coming to you and being able to complete the project through one company. Our quotes show you upfront the cost and time needed for projects to be completed. Our goal is always putting the customer needs first and our business model reflects that.
Professionalism
Our team embodies professionalism. We take extra steps to look and act professionally while working on your projects. Our dress code involves having our team wear clothing on-site that makes them recognizable as part of our team. This is because we know that our team’s actions will display the professionalism that we teach in our company culture. They will be punctual and do the work they are there to do in an efficient matter. Our team works with gratitude and accountability. The work they do and the interactions that they have are reflections of our company and we take accountability seriously. This is set as one of our core values.
